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Privacy Policy

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Last updated: March 2024

About this Privacy Policy

This privacy policy (the “Policy“) explains how Redslim AG based at Gotthardstrasse 20, 6300 Zug, Switzerland (hereinafter “Redslim”, “we” or “us“) may collect, process and store personal data about you (hereinafter “user” or “you”) during your visit to the website https://www.redslim.net/ (the “Website”). 

We are the controller of your personal data within the meaning of this Policy and in accordance with the applicable laws and regulations relating to the protection of personal data, referring in particular Regulation (EU) no. 2016/679 of 27 April 2016 known as the “GDPR” (hereinafter the “Data Protection Law“).

We are committed to protecting and respecting your privacy and want to ensure that you understand how we process your personal data. You should read this Policy carefully to understand the basis on which we will use the data we collect about you, how we use your data, where we store your data and to whom your data is disclosed. 

You can contact us using the information in the “Contact us” section below.

  1. WHAT IS PERSONAL DATA?

Personal data is any information relating to a natural person who can be identified directly or indirectly by reference to an identifier. This may include (for example) your first and last name, your e-mail address, etc.

  1. THE WAY WE COLLECT YOUR DATA

During your visit to the Website, we may collect personal data:

  • directly provided by you: for example, information that you voluntarily transmit to us, in particular when completing the contact forms, signing up for an event, requesting for a demo or more generally when you communicate with us by phone, e-mail or otherwise;
  • provided automatically: for example, data collected by cookies concerning your browsing on the Website. To find out more, please consult the Redslim’s cookie policy. 
  1. THE DATA WE COLLECT

When you browse the Website and complete our contact forms, we may collect, process and store personal data about you. 

The information we collect about you may include:

  • identification data (surname, first name);
  • contact details (e-mail address);
  • connection and browsing data (in particular your computer’s IP address, device type, connection and usage logs);
  • Other personal data that you actively provide when contacting us.
  1. THE WAY WE USE YOUR DATA

We process your personal information for the following purposes: 

  • manage our relationships, manage your application, manage and respond to your requests (e.g. provide you with a demo) and communicate with you;
  • send you marketing prospection;
  • ensure the security, safety and integrity of the Website;
  • facilitate your browsing on the Website;
  • analyse and measure traffic on the Website.
  1. THE LEGAL BASIS FOR OUR PROCESSING

We are legally obliged to process your personal data only for certain permitted purposes, and we confirm that we only carry out processing for the purposes set out in this Policy or where we are required to do so by law. 

The legal basis for our processing is either:

  • to meet our legitimate interests;
  • to fulfil our legal obligations and/or exercise our rights where required by law;
  • for the establishment, exercise or defence of legal claims, including the processing of any claim.

In certain circumstances, we may lawfully process your personal data only with your consent (in particular in relation to marketing prospection or analytics purposes). If this is the case, we will seek your consent before processing your personal data for this purpose. Please note that if you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

  1. THE SECURITY OF YOUR DATA

In accordance with Data Protection Law, we undertake to take all precautions appropriate to the nature and purposes of the processing to protect the security and confidentiality of your personal data and in particular to prevent any distortion, alteration, damage, accidental or unlawful destruction, loss, disclosure and/or access by unauthorised third parties.

  1. SHARING YOUR DATA

The data we collect from you will not be transferred to any other entity, country or territory unless reasonable and appropriate steps have been taken to ensure that your data is processed securely and in accordance with Data Protection Law.

With whom do we share your personal data? 

We may share your personal data with our collaborators who require it strictly in the course of their activities. Your personal data is only processed in accordance with our instructions and these persons are subject to an obligation of confidentiality.

We may also share your personal data with third parties where this is required by law or is necessary for the purposes set out in the Policy. 

The following may receive your personal data:

  • our service providers (for example, service providers enabling the management/maintenance of the Website);
  • our commercial partners (marketing and advertising);
  • public bodies, exclusively to meet legal obligations;
  • our affiliated companies.

We may also disclose your personal data:

  • if we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to protect the rights, property or safety of our company, our users, clients or others. This includes, in specific cases, exchanging information with other companies and organisations for the purposes of fraud prevention or detection;
  • to the extent necessary, any external advisor who is bound by an obligation of confidentiality; and
  • to our successors or assigns in the event that we merge with, are acquired by, or transfer to another company, all or part of our business (including with companies outside the EEA, on the terms and to the extent permitted by law and in accordance with these terms and conditions).
  1. RETENTION OF YOUR DATA

We will not keep your personal data longer than is reasonably necessary for the purposes for which it is collected. For example, the data we collect through the contact forms will be kept for as long as it takes to process your request or job application.

If you would like information about our retention periods in your specific case, please contact us at: [email protected]. 

  1. EXERCISING YOUR RIGHTS

You have a number of rights in relation to your personal data:

  • The right to be informed

You have the right to clear, transparent and easily understandable information about how we use your data and about your rights. That is why we are providing you with the information contained in this Policy.

  • The right of access 

You have the right to access your data and to obtain confirmation as to whether or not your personal data is being processed. In this way, you can check that we are using your data in accordance with the legislation on the protection of personal data.

  • The right of rectification

You have the right to obtain rectification of data concerning you if it is inaccurate or incomplete.

  • The right to erasure or “the right to be forgotten”.

This right allows you to request the deletion or withdrawal of your data, for example when we have no compelling reason to continue using it. However, this right to erasure is not absolute: there are legal exceptions (e.g. defence of legal claims, compliance with legal obligations or reasons of public interest).

  • The right to portability 

In certain circumstances, you have the right to obtain a copy of some of your data held by us and to re-use or share it for your own benefit.

  • The right to restrict processing 

You have the right to temporarily “freeze” or restrict any further use of your data. However, we may still store your data or use it to establish, exercise or enforce legal claims, but we may not use it further.

  • The right to object to processing

In certain circumstances, you have the right to object to certain types of processing. Where your personal data are processed for direct marketing purposes, you have the right to object at any time to such processing.

If you wish to exercise any of the rights described above, please contact us using the information available in the “Contact us” section below.

Generally, we will reply within one month of receiving your request, but if the request is likely to take longer to process, we will get back to you and let you know.

  1. CONTACT US

If you need to contact us for any reason (including any question relating to the Policy or to exercise any of your rights), please contact us using the following details: [email protected].

If you are not satisfied with the way we collect, share or use your personal data you can contact us using the details above.

If you are not satisfied with our response, you have the right to complain to the competent supervisory authority.

  1. THIRD PARTY LINKS

The Website may include links to third parties’ websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

  1. CHANGES TO OUR POLICY

Any changes we make to the Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to the Policy.